Your CTO partner for growth, profitability, and simpler systems
I help founders and leadership teams grow sustainably, improve margins, and reduce unnecessary technical complexity — then execute with senior-level support when needed.
Intro / Who I am
Intro / Who I am
I’m Jacek Francuz, founder of Milestones IT.
For over 15 years, I’ve been working with companies internationally — helping them grow without inflating costs, simplify systems instead of layering new tools, and make technical decisions that still make sense years later.
My role is flexible by design:
CTO partner and advisor when clarity is needed
hands-on technical leadership when execution matters
a blend of both when outcomes depend on alignment
What matters most is not the role title — but the result.
KPIs
How I define success
Success is never abstract or generic.
It’s defined together with the client — based on what actually moves their business forward.
Sustainable Growth
Growth matters only if systems can support it. I help clients scale without constantly rebuilding foundations, replacing tools, or firefighting architectural decisions made too early or too fast.
The goal is progress that compounds — not growth that creates hidden debt.
Healthier Margins
Many technical decisions quietly erode margins over time. I focus on identifying where tooling, infrastructure, or process complexity inflates costs without delivering proportional value.
Often, improving profitability isn’t about doing more — it’s about doing less, better.
Lower Costs
Complexity is expensive — in money, time, and attention. I help reduce it by simplifying architectures, replacing overengineered setups, and removing tools that no longer justify their cost.
In one long-term engagement, this approach led to replacing a SaaS-heavy setup with a purpose-built solution, saving hundreds of thousands of dollars over several years — without sacrificing functionality.
Experience
Experience at a glance
Since founding Milestones IT in 2009, I’ve worked with 70+ companies across the globe.
Across these engagements, my work most often focuses on:
identifying where complexity is slowing growth
uncovering hidden or compounding costs
designing systems that scale without inflating overhead
aligning technical decisions with real business priorities
Many clients stay for years — not because of a specific technology stack, but because they value calm judgement when trade-offs are unavoidable.
Work Style
How I work
I approach technology as a business system, not just a technical one.
Strategic Thinking
Every decision has consequences for:
cost structure
team efficiency
speed of change
long-term scalability
Right Questions
My work typically starts by answering a few fundamental questions:
Where is complexity creating friction or cost?
What actually drives growth here — and what doesn’t?
Which investments improve margins, and which quietly erode them?
Targetted Focus
From there, we focus on:
simplifying what doesn’t need to be complex
investing only where it creates measurable value
building systems that support growth without locking the business in
When execution is required, I work with a small, trusted network of senior specialists — keeping delivery lean, focused, and aligned with outcomes rather than headcount.
Foundations
Education & background
Education
Master of Science (M.Sc.) in Information Technology
Bachelor of Business Administration (B.B.A.)
Wroclaw University of Technology, Poland
Professional background
Founder & owner of Milestones IT (since 2009)
CTO-level advisory and hands-on technical leadership
International experience across multiple industries and markets
This combination allows me to work comfortably across architecture, delivery, and business decision-making — especially where growth, margins, and costs intersect.
Beyond Work
Personal side
Outside of work, I stay active through strength training, Freeletics, judo, ice skating, and winter sports. These disciplines help me maintain focus, resilience, and clarity under pressure.
I value time with my family, reading, and being outdoors. That balance is essential — not only personally, but professionally — when guiding others through complex or high-stakes decisions.
I have spent years exploring psychology and self-development. That inner work has deepened my self-awareness, strengthened my resilience, and shaped how I support others in demanding situations.
Travel has also been an important part of my professional life. I have visited more than 30 countries, and working with clients across different cultures continually reinforces how trust, clarity, and simplicity underpin long-term success.
Ready to talk?
The best place to start is a Discovery Session, where we identify opportunities for growth, cost reduction, and margin improvement before making any long-term commitments.
Book a Discovery CallGet occasional CTO Field Notes
Practical observations from real projects about scaling systems, removing technical bottlenecks, and improving margins.